October 17, 2018 | Article by Chain | Cohn | Clark staff

1. Customer Service

When we meet a new client, they’re usually hurting. Damaged property, injuries, the death of a loved one—at some level, they’re feeling a loss. And on top of the emotional turmoil a new client feels, they’re often under financial pressure—facing expensive repairs, unable to work, or watching medical bills pile up.

It’s a time when a personal touch makes a massive difference. At Chain | Cohn | Clark, we believe that exceptional legal service begins with exceptional customer service. You might think that customer service is the domain of the front office staff, the people who greet you when you walk through the doors of our downtown Bakersfield offices. And it is.

But for us, customer service starts with our partners.

At the first meeting about your case, you’ll meet the lawyer who will handle your case, and that won’t be the last time you hear from them. You’ll be able to communicate with your lawyer by phone, text, and email.

At Chain | Cohn | Clark, we go out of our way to make sure you’re up to date on your case and understand how it’s proceeding. Keeping you informed and involved positions us to get the best possible results for your case.

2. Expertise

There’s a time and place for generalists—like the primary care doctor who knows your family and medical history and advises you on your overall health. But if you need coronary bypass surgery, you wouldn’t dream of seeing your primary care doc—you’d look for an expert cardiologist.

Many law firms advertise services that run across a wide range of practice areas. But at Chain | Cohn | Clark, we’re clear that we’re a personal injury and workers’ compensation law firm.

Personal injury and workers’ compensation cases form their own niche within legal practice—a niche we know inside and out. But if you need more convincing, check out our case results, client testimonials, or the national recognition our lawyers have achieved.

The most important recognition, though, comes from the judges and opposing attorneys we see in court, at depositions, and in conference rooms. They know that if you’re represented by Chain | Cohn | Clark, they need to take your case seriously.

3. Part of Your Community

Out-of-town lawyers sometimes have phantom offices in multiple cities so they can present themselves as “local.” But our offices on Chester Avenue in Bakersfield are solid and welcoming to anyone who’s been harmed through someone else’s negligence.

Kern County isn’t a new market we’re expanding to—it’s our home.

In fact, Chain | Cohn | Clark was founded in Bakersfield nearly 90 years ago, so we don’t just have a track record in this city—we have a legacy that we care about, deeply.

Many of our lawyers grew up in Bakersfield or Kern County and went to local high schools; some even attended Cal State Bakersfield. And you’re not likely to find another firm that’s as involved in the Kern County community.

An out-of-town attorney probably can’t find a Kern County courtroom without a GPS. Our offices are two blocks away. Who do you want to handle your case?

Bakersfield Personal Injury Attorneys

Chain | Cohn | Clark’s personal injury and workers’ compensation lawyers know that your injury or property damage case is first and foremost personal, and we have the expertise and grounding in the community to carry your case through to a successful conclusion.

If you’re interested in a free, no-obligation review of your case, contact us today.