Eva F., an elderly woman who suffered broken bones after a slip-and-fall at WinCo.

“When you go to the restaurant, I think the most important person is the host, because they set the mood for the rest of your time there. You all did a perfect job from the moment I called to when I got the check … With the injury, it wasn’t a good road to be on, but it happened. You guys made everything better on this journey.”